FAQs

All of your most frequently asked questions answered here, and if not feel free to let me know....

Do you make house calls?

Most treatments can also be experienced in the comfort of your home, including couples treatments. Please refer to the On-Site page or contact Katherine at katherine@simplyskincville.com for details.  

​Do you offer Treatment Packages?

I can help you select services for the perfect experience, and can customize a package of treatments to accommodate your needs.

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How long should my hair be for hair removal?

In order to make your waxing service more comfortable, hair growth should be at least 1/4" but not longer than 1/2".  I cannot wax clients who are taking Accutane, or using Retin-A due to the increased sensitivity to your skin.

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What if I have special health considerations?

It is important to notify me of any medical conditions prior to your service. These may include if you are experiencing Covid-19 symptoms, high blood pressure, heart conditions, recent surgeries, allergies, or pregnancy. 

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What if I need to cancel or reschedule my appointment?

If you need to cancel or reschedule your appointment, please call me at 434.989.4736 as soon as possible, as to allow other clients to enjoy a time of relaxation and self-care as well.  Thank you!